77j8's Privacy Policy
Your personal information is of the highest importance to us. Read this policy to learn how 77j8 collects, uses, and protects your information.
Introduction & Scope
77j8 ("we", "us", "platform") operates a trusted online casino and betting service for users in Bangladesh. When you use our website, create an account, or use any of our services, you are considered to have agreed to the terms of this privacy policy.
This policy explains what types of personal information we collect, how that information is used, who it may be shared with, and the steps we take to protect your information. This policy applies equally to all of 77j8's digital services, mobile versions, and all related platforms.
If you disagree with any term of this policy, please refrain from using our services and contact our support team for any questions.
What Information We Collect
77j8 collects only the information necessary to operate our services properly, verify user identity, and ensure secure transactions. We may collect the following types of information:
2.1 Personally Identifiable Information
- Full name, date of birth, and gender
- National ID or passport number (for identity verification)
- Postal or permanent address
- Email address and mobile number
2.2 Financial and Transaction Information
- bKash, Nagad, Rocket, or Upay mobile number
- Bank account details (for bank transfers)
- Deposit and withdrawal history and amounts
- Transaction date, time, and method
2.3 Usage and Activity Information
- Gaming history and betting records
- Login time, session duration, and browsing history
- Preferred game categories and betting types
- Records of communication with customer support
2.4 Technical Information
- IP address, device type, and operating system
- Browser type and version
- Cookie and session data
- Referral source and landing page information
Purpose of Data Use
Collected information is used only for specific, legitimate, and transparent purposes. 77j8 may process your information for the following reasons:
3.1 Account Management and Identity Verification
We use your identifying information to create, manage, and secure your account. Identity verification is essential before processing deposits and withdrawals and during large-value transactions.
3.2 Financial Transaction Processing
Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. All financial activity is accurately recorded, including a minimum deposit of ৳100 and minimum withdrawal of ৳500.
3.3 Security and Fraud Prevention
We analyse technical and transaction data to detect and prevent account hacking, money laundering, and other fraudulent activity. This is done solely to protect your account and funds.
3.4 Ensuring Responsible Gaming
By analysing user gaming behaviour, we can identify problematic gambling patterns and provide assistance when needed. This is done entirely in the interest of user protection.
3.5 Customer Service Improvement
Information is used to provide customer support via 24/7 live chat and email, and to keep records of previous interactions so you do not have to provide the same information repeatedly.
3.6 Compliance with Legal Obligations
We are required to retain and use certain information to comply with applicable laws and regulations and to follow the directives of regulatory authorities.
Cookies and Tracking Technology
77j8 uses cookies to operate the website properly and to improve your experience. Cookies are small text files stored in your browser.
4.1 Essential Cookies
These cookies are necessary for the basic functioning of the website. They are used to maintain login sessions, save form data, and keep security features active. These cookies cannot be disabled.
4.2 Functional Cookies
These cookies are used to remember your language preference, display settings, and other personalisation choices, so you do not have to reconfigure settings each time you visit the site.
4.3 Analytical Cookies
Analytical cookies are used to understand which parts of the site are most used, how users navigate, and where issues arise. This information is stored in aggregated form and does not identify you personally.
4.4 Cookie Management
You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some website features to not work properly.
Information Sharing and Disclosure
77j8 never sells your personal information to third parties for commercial purposes. However, sharing information may be necessary in certain specific circumstances:
5.1 Service Provider Partners
Only the necessary information is shared with trusted third parties who assist with payment processing, identity verification, data protection, and technical infrastructure maintenance. All such partners operate under strict confidentiality agreements.
5.2 Legal Obligations
77j8 may be legally required to provide information to law enforcement authorities pursuant to a court order, government directive, or legitimate investigation.
5.3 Business Transitions
In the event of a merger, acquisition, or asset transfer, user information may be transferred to the relevant parties. We will notify you appropriately before any such change.
5.4 With Explicit Consent
If you give specific consent, information may be shared with third parties within the scope of that consent.
How We Protect Your Information
SSL Encryption
All data transmissions are secured by SSL encryption, making them impossible for third parties to read.
Firewall Protection
Our servers are protected by advanced firewalls and intrusion detection systems.
Regular Audits
The security team regularly reviews systems to identify and address any vulnerabilities.
Access Controls
Strict access controls ensure that only authorised staff can access personal information.
Your Rights and Controls
As a 77j8 user, you have the following rights over your own personal information:
6.1 Right of Access
You have the right to receive a copy of the information we hold about you. To make this request, contact our support team.
6.2 Right of Rectification
If any information we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. This can be done through account settings or by contacting our support team.
6.3 Right of Erasure
In certain circumstances, particularly when there is no longer a valid basis for processing your information, you may request that your personal data be deleted. However, some information must be retained for a specified period due to legal and regulatory obligations.
6.4 Right to Object to Processing
You have the right to object to marketing communications or certain types of profiling. In such cases, we will respond to your request within a reasonable time.
6.5 Right to Data Portability
You have the right to receive your own information in a structured, commonly used, and machine-readable format.
Data Retention Period
77j8 retains personal information only for as long as it is necessary or legally required. The retention period is determined based on the type and purpose of the information.
7.1 Active Account Data
All relevant information is retained while your account is active and is used to provide services.
7.2 Closed Account Data
Even after an account is closed, certain information may be retained for a defined period for the purposes of legal compliance, dispute resolution, and fraud prevention.
7.3 Financial Transaction Records
Records of all financial transactions are retained for an extended period in accordance with audit and legal compliance requirements.
Protection of Minors' Information
77j8 is a 21+ platform and is intended only for those aged 21 and above. We do not knowingly collect any information from minors.
If we become aware that a minor has created an account on our platform, we will immediately close that account and delete all collected information. If a parent or guardian believes their child has registered on this platform, please contact us immediately.
Policy Changes and Updates
77j8 may review and update this privacy policy from time to time. The policy may be updated due to changes in services, the addition of new technology, or changes in legal requirements.
9.1 Notice of Changes
For any significant changes, we will give you appropriate notice via your registered email address or through the site. Continued use of the platform after any changes will be considered acceptance of the updated policy.
9.2 Previous Versions
Previous versions of the policy may be provided through the support team upon request. We retain a history of changes for a defined period.
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, contact us in the following ways:
- Email: [email protected]
- Live Chat: Support available 24/7 in Bengali and English
Our privacy team will review and respond to your request within a reasonable time. Identity verification may be required for requests to delete, correct, or access data.
Want to learn more?
Welcome to a safe and transparent platform. You'll find answers to your other questions in our FAQ section.
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